Legal Agreements, Privacy, GST Billing & Compliance Policies
Transparent legal, billing, refund, and data-protection policies governing RSL Marketing Technologies (rapidshiftlabs.in) — aligned with India's DPDP Act 2023, CGST/IGST Act 2017 (SAC 998314), Google API Services Limited Use Policy, Meta WhatsApp Business Terms, and RBI-regulated payment standards.
Core Agreements
Terms & Conditions of Service
Master subscription agreement governing access to the RapidShift Labs Marketing, Shared Inbox, Cloud Backup, and Tally Prime Automation Suite.
Data Processing & Security Addendum (DPA)
Technical and organizational security architecture protecting B2B customer data, Tally Prime ledgers, and encrypted backups.
Payments, GST & Refunds
Payment, Wallet & GST Billing Terms
Transparent INR pricing, prepaid messaging wallet mechanics, -₹200 courtesy overdraft buffer, and statutory 18% GST invoicing (SAC 998314).
Refund, Cancellation & Credit Note Policy
Clear, fair rules for 7-day risk-free evaluation, subscription cancellations, duplicate payment reversals, and unused wallet refunds.
Service Delivery & Provisioning Policy
Electronic SaaS provisioning timelines, digital connector delivery, and GST invoice issuance (no physical shipping).
Privacy, Security & Messaging
Privacy Policy
How RapidShift Labs collects, isolates, encrypts, and protects business, accounting, and customer communication data under Indian law and global API standards.
Acceptable Use & Messaging Compliance Policy
Mandatory anti-spam, customer opt-in, WhatsApp Business Policy, and platform security rules for all workspaces.
Cookie & Session Security Policy
Exact list of strictly necessary security cookies used by RapidShift Labs — with zero third-party advertising trackers.
User Data Deletion, Export & Grievance Redressal
Step-by-step instructions to disconnect OAuth integrations, export portable backups, delete workspace or Meta/Google user data, and contact our Grievance Officer.
Merchant, GST & Grievance Redressal Contact Disclosure
Published in compliance with Consumer Protection (E-Commerce) Rules, IT Rules 2021, DPDP Act 2023, and payment partner verification requirements.