Service Delivery & Provisioning Policy
Electronic SaaS provisioning timelines, digital connector delivery, and GST invoice issuance (no physical shipping).
- RapidShift Labs is a 100% digital cloud SaaS platform — no physical goods or couriers are involved.
- New workspaces and 7-day free trials provision instantly (< 5 seconds) upon online signup.
- Razorpay & Prepaid Wallet plan activations unlock immediately; manual NEFT/UPI UTR transfers activate within 2–4 business hours.
1. 100% Digital Cloud Software Delivery
RSL Marketing Technologies provides cloud-hosted business software, APIs, and downloadable Windows Tally Prime integration scripts via http://localhost:4500 and http://localhost:4502. No physical merchandise is manufactured or shipped, and zero shipping/freight charges apply.
2. Activation & Provisioning Timelines
Service modules, isolated tenant databases, per-client SSL subdomains, and GST tax invoices are delivered electronically according to the following schedule:
| Event | Delivery Method | Standard Provisioning Time |
|---|---|---|
| New Workspace + 7-Day Free Trial | Online dashboard (http://localhost:4500) + welcome email | Instant (< 5 seconds) |
| Plan Activation via Prepaid Wallet | Instant entitlement unlock + PDF GST Invoice | Instant (< 2 seconds) |
| Plan Activation / Recharge via Razorpay | Automated webhook & signature verification | Instant (typically 2–30 seconds) |
| Manual UPI QR / NEFT / RTGS UTR Submission | Finance desk UTR verification + email alert | 2–4 business hours (max 1 business day) |
| Per-Client Tally & API HTTPS Subdomains | Automated Let's Encrypt ACME TLS issuance | Within 1–5 minutes of provisioning |
3. Proof of Delivery & Assistance
Every plan activation and wallet recharge generates an immediate timestamped entry in your Workspace Activity History and a downloadable PDF Tax Invoice or Advance Receipt under http://localhost:4500/billing. If an online payment is debited from your bank but does not reflect within 15 minutes, contact billing@rapidshiftlabs.in or +91 98200 00000 with your transaction reference.